hey. privacy policy + terms of use

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last updated: october 2025

at starts with hey., your privacy matters.
this policy explains how we collect, use, and protect your personal information when you visit startswithey.com, contact us, or work with us for coaching, mentoring, or artist management.

what we collect
we may collect your name, email, phone number, and any details you share when enquiring or booking.
if you make a payment, it’s handled securely through third-party providers such as stripe, paypal, or calendly — we never store your card details.
basic site analytics may also be collected to help improve our website and experience.

how we use your information
⚡ to manage bookings, communication, and invoices
⚡ to deliver coaching, mentoring, or management services
⚡ to improve our website and content
⚡ to meet legal or accounting obligations

we don’t sell or rent your information — ever.

data storage + security
your data is stored securely and only accessed by authorised members of the hey. team. some tools we use (like calendly or stripe) may store data in australia, the uk, or other secure regions.

cookies + analytics
this site uses cookies to support functionality and measure site activity. you can turn cookies off in your browser settings at any time.

your rights
you can request access, correction, or deletion of your personal information, or object to certain uses of your data, by emailing con@startswithey.com. we’ll respond within a reasonable timeframe.

coaching disclaimer
all coaching, mentoring, and management services provided by starts with hey. are designed to support personal and professional growth. they are not a substitute for therapy, counselling, medical, or financial advice. any actions, results, or decisions are your responsibility.

limitation of liability
starts with hey. is not liable for any loss, damage, or outcome arising from the use of this website or its content.

changes
this policy may be updated from time to time. the latest version will always appear here.

contact
starts with hey.
sydney, australia
📧 con@startswithey.com

by submitting any form or booking, you consent to the collection and use of your information as outlined in this policy.

⚡hey. you're welcome